Frequently Asked Questions
Everything you need to know about your Yoto shopping experience.
What is the standard shipping time for Yoto orders?
We offer standard shipping which typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Visit our returns portal to generate a prepaid shipping label.
Are your garments true to size?
Most of our pieces are designed for a standard contemporary fit. We recommend checking the specific size guide located on each product page to find your perfect measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
How should I care for my Yoto apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal label of each item.